VirtualBox

Ticket #1778 (new defect)

Opened 5 months ago

Last modified 3 weeks ago

Windows XP Guest crash with Kaspersky 2009

Reported by: oxmosys Assigned to:
Priority: critical Component: VMM
Version: VirtualBox 1.6.2 Keywords:
Cc: Guest type: Windows
Host type: other

Description

When using VirtualBox 1.6.2 with Windows XP SP2 guest with kaspersky 2009 installed, the computer crash a few seconds after boot. This is always reproducible.

Attachments

VBox.log (47.6 kB) - added by oxmosys on 06/26/08 13:44:40.
VBox.2.log (32.3 kB) - added by oxmosys on 07/01/08 17:30:16.

Change History

06/26/08 10:44:51 changed by sandervl73

Without the VBox.log of the XP VM there's not much we can say.

06/26/08 13:44:40 changed by oxmosys

  • attachment VBox.log added.

06/26/08 13:49:28 changed by oxmosys

VBox.log attached, however this bug can always be reproduced.

06/26/08 13:58:12 changed by sandervl73

The crash will probably go away if you turn on VT-x in the VM settings dialog.

07/01/08 07:46:46 changed by oxmosys

VT-x totally enabled : No crash, but Windows XP won't boot, it stays waiting just after the welcome screen, when the desktop should normally appears. VT-x partially enabled : It boots to the desktop and works correctly during a few seconds, then crash with a BSOD VT-x disabled : It boots to the desktop and works correctly during a few seconds, then crash with a BSOD

07/01/08 09:34:36 changed by sandervl73

We have to check this ourselves then. Is there a demo of Kaspersky 2009 and if so, does the problem occur with that version as well?

Also, there's no partial VT-x; it's either enabled or it's not. Can you attach a log when you have VT-x enabled?

07/01/08 17:30:16 changed by oxmosys

  • attachment VBox.2.log added.

07/01/08 17:34:20 changed by oxmosys

I waited 30 minutes for Windows XP to boot, and then attached the VBox.log file, and closed Windows which was still not booted.

Kaspersky free trial version is here : http://usa.kaspersky.com/trials/home-users/anti-virus-7/tp/

You were right, there is no partial VT-x (I thought this because of the grey case). I tested VT-x enabled (don't boot) and disabled (crashes).

07/07/08 16:07:45 changed by sandervl73

  • guest changed from other to Windows.

07/09/08 22:41:56 changed by frank

  • owner changed.
  • component changed from other to VMM.

08/22/08 11:02:32 changed by oxmosys

Can be still reproduced with 1.6.4 release and up-to-date kaspersky

09/02/08 20:00:45 changed by oxmosys

This bug can still be reproduced in 1.6.6 release when VT-x is enabled. However, the bug is not reproducible anymore with VT-x disabled!

09/02/08 20:08:41 changed by oxmosys

Ah false, the situation improved : The guest system does not immediately crash anymore, but it still crashes with a BSOD on random situations.

09/02/08 20:11:22 changed by oxmosys

I can always reproduce a crash when I try to open any .zip file!

09/02/08 20:12:25 changed by oxmosys

BSOD does not happens when Kaspersky is disabled.

09/05/08 04:32:23 changed by oxmosys

This bug can be still reproduced with 2.0 release when VT-x is enabled. With VT-x disabled, it crashes on some circumstances (ex: when accessing a .zip file). Nothing changed since 1.6.6 release.

09/17/08 15:59:40 changed by bes

The problem that VirtualBox in VT-x disabled and AMD-V mode can't correctly skip and injects #UD then guest execute performance monitoring code - rdpmc instruction and read/write unknown for VirtualBox performance counters MSRs by rdmsr, wrmsr. Kaspersky 2009 use these instructions in kernel mode of heuristic analysis engine.

VirtualBox correctly work with Kaspersky on Intel VTx.

09/17/08 17:38:34 changed by oxmosys

MMh, I just tried 2.0.2 with VT-x enabled (I have a intel core 2 duo CPU) and it still crashes with a BSOD when clicking on .zip archives.

09/18/08 10:36:20 changed by bes

Opps, there is other bug on 2.0.2 with VT-x enabled. Yesterday I check only heuristic analysis engine with VT-x - work correct. Other bug - VBox hangs when guest write to write-protected page (on supervisor level) with WP disabled bit of CR0.

(in reply to: ↑ description ) 10/12/08 17:50:28 changed by nacho

I think your problem is no VT-x, your problem is Guest additions, try to start XP and unistall Gust additions from control panel

10/12/08 22:03:18 changed by oxmosys

No, the bug is identical without guest additions (I just tested). Crash without VT-x when accessing .zip files, doesn't boot with VT-x

10/30/08 06:41:12 changed by oxmosys

2.0.4, not fixed yet.

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